Carolyn Wiener, MA

Veritas Technologies

Enterprise Software UX Engagement Model

Level of Experience
Advanced (+5 years)
Speaker Background
I am currently a UX professional with academic, professional, or practical training in UX.
Track
Application of User Experience and Human-Centered Design Concepts in areas such as: Games, Finance and Health
Format
Presentation Talk

During the presentation I will walk through the model used by the NetBackup user experience team which has resulted in great communication and collaboration across all stakeholders.
Presentation Outline:
  1. Walk through our iterative co-design process
  2. Review the benefits of the model:
    a. Improve stakeholder voice and visibility
    b. Provide decisive collaboration platform
    c. Improve product design and performance
    d. Reduce development delays, rework and defects
    e. Lower cost of design, development, training and support
    f. Improve product marketability and performance
  3. Walk through how the model works with the 2 week Agile development process and what we need from each stakeholder to be successful
    a. What UX needs from Scrum Masters
    b. What UX needs from Product Owners and Product Managers
    c. What UX needs from the development teams