Mikki Phan, PhD


Game User Experience Satisfaction Scale (GUESS)

Level of Experience
Advanced (+5 years)
Speaker Background
I am currently a UX professional with academic, professional, or practical training in UX.
Application of User Experience and Human-Centered Design Concepts in areas such as: Games, Finance and Health
Presentation Talk

Playtesting is often conducted in the video game industry to help game developers build better games by providing insight into the players’ attitudes and preferences. However, quality feedback is difficult to obtain from playtesting sessions without a quality gaming assessment tool. This talk will cover in depth about a new instrument called the Game User Experience Satisfaction Scale (GUESS) that was developed and validated based on the assessments of over 450 unique video game titles across many popular genres. The GUESS can be applied across many types of video games in the industry both as a way to assess what aspects of a game contribute to user satisfaction and as a tool to aid in debriefing users on their gaming experience.